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Shipping policy
As the customer you agree to pay shipping and handling fees for your order, which are displayed upon making a purchase. We reserve the right to modify shipping and handling fees periodically; however, we will provide notice of relevant changes before you purchase. Delivery times given during checkout are estimates and cannot be guaranteed. Unless otherwise noted, risk of damage or misplacement of an item transfers to the customer upon delivery of the merchandise to their order destination address. If you have questions about shipping, please email us at hello@byfabriziodesign.com
Shipment Processing
Orders will be processed within 1 to 3 business days, shipped, and delivered, depending on the level of service selected by us or you, between 3 to 7 business days typically. Actual shipping dates are known once the order has been placed. Orders will not be shipped or delivered on weekends or holidays. Shipment may be delayed in case of high order volume. In case of significant delays, often caused by weather conditions or carrier supply problems, and we will notify you by email or phone and monitor your order to assist you.
Shipping Rates & Delivery Estimates
We offer may offer shipping within the US and Mexico from time to time.
We use shipping as a customer incentive from time time but it is not guaranteed.
We may also use flat rate shipping fees for priority services also at a discount to you for simplicity and incentive for you to purchase.
Shipping Confirmation & Tracking
Once your order has been shipped you will receive shipment tracking information from our chosen carrier directly to your phone number if provided and or email one of the two must be provided to forward tracking information.
Distributor Program
Bronze
- 20 PIECES
- 30% of total value
- Packaging kit (velvet bags, cardboard bags, brand certificates).
Silver
- 35 PIECES
- 40% of total value
- Packaging kit (velvet bags, cardboard bags, brand certificates).
- Piece exchange for damaged products 1 time per year (with existing products in the catalog, adjusting the price if necessary).
- Guarantees: Repair services during the first 3 months after purchase, only for factory defects (subject to availability of damaged components).
- Marketing pack Training (explanation of our techniques, materials, and stones).
Gold
- 55 PIECES
- 50% of total value
- Packaging kit (velvet bags, cardboard bags, brand certificates).
- Display material kit (on loan, while holding brand pieces).
- Piece exchange for damaged products 2 times per year (with existing products in the catalog, adjusting the price if necessary).
- Guarantees: Repair service or replacement of damaged pieces during the first 11 months after purchase, whether due to factory defects or misuse (subject to availability of damaged components).
The company offers 3 types of packages for sale
Each package will consist of a specific number of jewelry pieces, and depending on the package level selected by the customer, they will receive a % discount, guarantees, and additional services. The packages may contain a varied assortment of pieces from our stock, as long as they are products corresponding to our brand/line BY FABRIZIO DESIGN.
We have our online catalog so our distributors can make their preferred selection of pieces based on the package they choose and can also make the corresponding payment through the same platform, if desired.
Depending on the type of purchase package and prior negotiation, different additional benefits may be offered.
- Choosing a selection results in a full page refresh.